Refund Policy

Last updated: May 10, 2026

Subscriptions

Paid BugSnaps subscriptions renew monthly through Stripe. You can manage or cancel a subscription from the billing portal in dashboard settings.

Refund Requests

If a billing error happens or the product was not usable for your workspace, contact support@bitforgellc.com within 14 days of the charge. Refunds are reviewed case by case.

Plan Changes

Upgrades and downgrades may be prorated by Stripe depending on the subscription state and payment method.